How Our Small Business IT Support Service Will Benefit You?
Just like you we are entrepreneurs, so we know that your time and resources are precious and that you need to be focused on what's most important. As such you can be confident that with your IT placed in our hands, your time will not be wasted. Leverage our small business IT support expertise and passion for small business success to your advantage - whether that's providing IT support to your employees or protecting your critical IT network and data. We can install and maintain all your IT equipment from your Server's, PC's, Printers to Network Switches, Routers, Wireless Access points and more.
No matter which of our services you utilise, you can count on experiencing our remarkable service commitment, delivered by a company that is 100% committed to your success and satisfaction.
Our Products & Services:
Endpoint Protection – Business
We can protect all of your laptops, desktops and
email without stretching your antivirus budget. Our integrated solution secures
your Windows, Mac, Linux and virtualised systems against malware, adware and
suspicious files and behaviour. We help you control web usage, devices and
applications, and provide protection for Microsoft Exchange. We make it easy to
install, manage and use—saving you time and money. It’s all one license
that includes unlimited 24/7 support, free security updates, software upgrades,
home use and more.
Hosted Exchange Email
We can now offer our clients a complete hosted
exchange email environment. Perfect for those small businesses who may not want
to invest in buying and maintaining their own in-house system. As hosted Exchange is cloud-based, it
can be accessed from anywhere – using Outlook on your desktop, browser or
mobile device. Our package includes massive
25GB mailboxes, shared calendars and contacts, Anti-Spam/Virus, triple-hosted
resilience, 99.9% SLA.
Cloud Based Backup
Ideal IT Services is also offering a fully monitored cloud based backup solution. Perfect for businesses who recognise the importance of an offsite backup, but dont want to be having to change tapes on a daily basis and taking them offsite. Not only is this cheaper as no extra hardware is required, but also comes with the added peace of mind that we are monitoring this on a daily basis for you.
24/7 System Monitoring
We offer to a complete 24/7 monitoring service, which will automatically check your IT systems for problems. Any problems highlighted by the system are often resolved before you or your staff are aware that a problem existed. As well as checking the basics (such as backup status, virus updates and server disk space) we monitor your server event log to detect errors and possible hacking attempts.
Ideal IT Services are now able to offer all existing and new clients remote support. When you have a problem which doesn't necessarily warrant a call out but for which you need support, we can now connect and share control of your computer remotely to resolve your issues quickly and securely.
Our Support Packages
offer a range of support packages designed to meet your requirements and to fit
in with how you and your business work. Please take a look at the packages we offer below and call us now on 01778 485551 to discuss your support requirements.