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Home Support

    How Our Home IT Support Service Will Benefit You?

    We understand that you don't want to spend a huge amount of money for a simple computer repair just because you don't know the IT complexity involved. When you call us for support, we will analyse the issue and provide you with the exact cost-effective solution that you desperately need. We believe in making IT support easily reachable for our clients so that you don't have to worry about any PC or IT issue anymore.

    We Offer:

    • NO FIX - NO FEE
    • No call out charge
    • Fixed fees
    • No quibble follow-ups (If issue returns within 4 weeks of repair, it will be fixed it for free)
    • Onsite, telephone & remote support
    • Pick up & drop off service
    • Evening & Weekend service
    Our Fixed Pricing
    • Any job less than 30 minutes: 40
    • Full factory reset: 70
    • Full factory reset inc. data backup: 85
    • Full factory reset inc. data backup & software/device reinstall: 95
    • Virus removal: 60
    • Slow computer issues: 50
    • Internet connection problems: 50
    • Data rescue: 70
    • Anything else please ask and we will be happy to provide you with a fixed price quotation.
    New IT Equipment

    We can provide new kit for you at great prices, but should you wish to buy elsewhere and need help on setup please give us a call. Whenever you need a hardware or software upgrade or installation, you don't have to worry about the technicalities because we can do the installation and upgrade for you. We will be happy to take over the stress of setup for a fee of 40 per hour.

    We will be happy to provide you with a full quotation prior to carrying out any work.

    Remote Support

    Not all IT issues require a visit. If we can fix your issue remotely it may just save you time. If the engineer decides that there is no need for a home visit the problem will be solved remotely for 40 per hour.

    Pickup & Drop Off Service

    We aim to make things as convenient to you as possible.  So we have introduced a Pickup & Drop Off service.  We will pick up your faulty hardware, bring it back to our workshop for repair and then drop it back at your convenience.  No work will be carried out until you agree to the quotation, and best of all this service is totally free to anyone living within a 10 mile radius of Bourne (small fee of 5 if you are located outside the 10 mile zone).

    Call us now on 01778 485551 to discuss your support requirements. Alternatively you can book an engineer to assist you at home.
    What our clients say...

    "I have used Paul's services several times, and would no problem in recommending him to others, he is prompt, attentive and offers excellent professional service... he is our families IT man! Nothing is too much trouble for him, he works through any problem no matter how big or small and will always look for the best solution for you. He was a great find!"

    Andy Jackson
    Market Deeping

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